You can apply for a return with the following reasons:

• I did not receive the product(s) (e.g. missing item, parcel lost in transit)
• I received incomplete product(s) (e.g. incomplete sets, incomplete parts)
• I received the wrong product(s) (e.g. wrong size, wrong colour, different product)
• I received faulty product(s) (e.g. malfunctioned, cannot be used)

We are responsible for returns due to wrong, damaged and/or faulty products, we will arrange a courier to pick up the parcel.

• Change of mind

You will need to:

1. Chat with us you would like to request for refund. 
2. Provide the reason of the refund request. 
3. Insert picture proof of your claim. (Can insert up to 3 images)
4. Describe the situation in detail to support your claim. 
5. Propose a solution you would like to receive, either to get a refund only or to return the item before receiving your refund.

Return Shipping Cost:

We are responsible for returns due to wrong, damaged and/or faulty products, we will arrange a courier to pick up the parcel.